Telehealth Specialist

Esther Chen MD

Aesthetics & Family Medicine Physician located in Los Gatos, CA

With today’s advancements in technology, the world of telehealth provides more opportunities for you to get the medical care you need. At the office of Esther Chen MD in Los Gatos, California, aesthetics specialist and family medicine physician Esther Chen, MD, offers her patients the convenience of medical consultations through video telehealth appointments. If you need to refill your prescription, or are feeling sick and need a medical consultation, Dr. Chen is here to help. Request your next telehealth appointment by calling the office, or using the online scheduling tool.


What is a telehealth visit?

Through the use of video conferencing, smartphones and laptops, and internet technology, telehealth visits allow you to connect with your physician remotely to discuss any health concerns you might have, even if you can’t make it into the office. 

You can schedule a telehealth appointment with Dr. Chen from the comfort of your home, but still gain the benefits of interacting with your physician while she expands her reach of care.

What are the benefits of telehealth services?

Telehealth medical consultations have several benefits, including improving and expanding access to care, and saving time spent commuting and in waiting rooms. This is helpful for patients who can’t get to medical care right away, or have limited transportation. Telehealth also offers a cost-saving benefit to patients who may need follow-up visits, as they no longer have to take time off of work to travel to appointments.

A telehealth appointment is particularly beneficial to patients who need help with routine requests like prescription refills, or those who first need to discuss their health concerns before proceeding with a treatment plan. 

Catching infectious diseases like the common cold or COVID-19 is a concern for many, and high-traffic, public spaces like doctors’ waiting rooms can pose a risk for high-risk patients. Telehealth visits remedy this concern, so you can first explain your symptoms to Dr. Chen without running the risk of exposure to disease. 

How does a telehealth appointment work?

After you’ve confirmed your appointment with Dr. Chen, her office will forward you the necessary information on how to connect via video conferencing in an email prior to your appointment. 

As with a regular office appointment, during your telehealth medical consultation, Dr. Chen will review your medical history, and discuss any recent health issues you may have. 

For instance, if you’ve been displaying any cold or flu-like symptoms, she can help determine the best course of treatment, especially if you’re concerned about contagious diseases such as COVID-19. Though her office doesn’t offer COVID-19 testing, she can walk you through the COVID-19 survey that may help determine whether you need testing.

At the end of your appointment, Dr. Chen will review her recommended course of treatment, and write any prescriptions you might need. She’ll let you know if you need to come into the office for further tests, and let you know when to schedule your next follow-up visit. 

For more information on telehealth services, call Esther Chen MD or schedule an appointment online today.